What should the customer know about your pricing (e.g., discounts, fees)?
Taxes and delivery fees are not included in the prices listed on the "Sweet Shop" tab. Delivery rate is added at checkout and is subject to change depending on distance. 7% sales tax will be included in the final invoice.
What is your typical process for working with a new customer?
At Tweety's Sweeties we take pride in being as personable and efficient as possible. We strive to make the process for ordering simple while making sure you, as a new loyal customer, feel at ease and that your sweet treat needs are being met; be it emailing or talking over the phone on multiple occasions to ensure everything is exactly how you'd like it. We will go the extra mile! MORE than average customer service (as well as our treats) is something we strive for, for our new customers as well as our existing customers.
What education and/or training do you have that relates to your work?
I am a self-taught baker. Everything I've created to date has been through trial and error. With every new creation, recipe, and/or project comes another opportunity to learn and master new skills.
Where is Tweety's Sweeties, LLC located?
Tweety's Sweeties, LLC does not have a store front at this time. We operate out of a shared/commercial kitchen; Indy's Kitchen located at 2442 Central Avenue, Indianapolis, IN 46205.
How did you get started doing this type of work?
Tweety's Sweeties came about as a Mother's Day project. I wanted to give a creative and personal gift to the special women in my life and something said "hey, how about a chocolate covered strawberry/cake pop arrangement!" From that day I started experimenting with different flavors, products, and unique arrangements. I started taking them to different ones for testing and opinions. That's when my friends, family, and coworkers talked me into starting a small business as they could tell I had a true passion for what I was doing as a hobby. And here I am! :-)
What types of customers have you worked with?
I have worked with corporate clients, bride to be's, mom to be's, graduates, and the general public.
What advice would you give a customer looking to hire a provider in your area of work?
I would advise to be as detailed as possible, especially for custom orders. In this industry the saying "less is more" does not apply here. The customer needs to make sure that they share the tiniest details as the more the baker knows the better. From the colors/decor to the size(party-event count)/fillings, it would be very beneficial and lessen the amount of back and forth if more is shared up front. Having a picture or visual for reference would be a plus as well.
What questions should customers think through before talking to professionals about their project?
Customers should be ready to answer questions about allergies and how many will be served at the event. If a custom party package is requested, the theme should be provided as well as photos for inspiration. (Please note when submitting inspirational photos that it is just for that, inspiration. Each cake artist interprets design and themes differently.)
Taxes and delivery fees are not included in the prices listed on the "Sweet Shop" tab. Delivery rate is added at checkout and is subject to change depending on distance. 7% sales tax will be included in the final invoice.
What is your typical process for working with a new customer?
At Tweety's Sweeties we take pride in being as personable and efficient as possible. We strive to make the process for ordering simple while making sure you, as a new loyal customer, feel at ease and that your sweet treat needs are being met; be it emailing or talking over the phone on multiple occasions to ensure everything is exactly how you'd like it. We will go the extra mile! MORE than average customer service (as well as our treats) is something we strive for, for our new customers as well as our existing customers.
What education and/or training do you have that relates to your work?
I am a self-taught baker. Everything I've created to date has been through trial and error. With every new creation, recipe, and/or project comes another opportunity to learn and master new skills.
Where is Tweety's Sweeties, LLC located?
Tweety's Sweeties, LLC does not have a store front at this time. We operate out of a shared/commercial kitchen; Indy's Kitchen located at 2442 Central Avenue, Indianapolis, IN 46205.
How did you get started doing this type of work?
Tweety's Sweeties came about as a Mother's Day project. I wanted to give a creative and personal gift to the special women in my life and something said "hey, how about a chocolate covered strawberry/cake pop arrangement!" From that day I started experimenting with different flavors, products, and unique arrangements. I started taking them to different ones for testing and opinions. That's when my friends, family, and coworkers talked me into starting a small business as they could tell I had a true passion for what I was doing as a hobby. And here I am! :-)
What types of customers have you worked with?
I have worked with corporate clients, bride to be's, mom to be's, graduates, and the general public.
What advice would you give a customer looking to hire a provider in your area of work?
I would advise to be as detailed as possible, especially for custom orders. In this industry the saying "less is more" does not apply here. The customer needs to make sure that they share the tiniest details as the more the baker knows the better. From the colors/decor to the size(party-event count)/fillings, it would be very beneficial and lessen the amount of back and forth if more is shared up front. Having a picture or visual for reference would be a plus as well.
What questions should customers think through before talking to professionals about their project?
Customers should be ready to answer questions about allergies and how many will be served at the event. If a custom party package is requested, the theme should be provided as well as photos for inspiration. (Please note when submitting inspirational photos that it is just for that, inspiration. Each cake artist interprets design and themes differently.)